Motorola SURFBOARD PB1000 - Manual (Page 9)

User Guide PB1000 9
Limited Warranty
PB1000 Battery Backup for SURFboard® VoIP Cable Modems
Motorola, Inc., Connected Home Solutions Business (“Motorola”)
What is my limited warranty? A limited warranty for this Product (including Software) is provided by
Motorola to your distributor, cable operator or internet service provider, as applicable. Please contact
your cable operator or internet service provider (“Service Provider”) for details. Motorola does not
warrant that any Software will perform error free or without bugs. Motorola’s warranty shall not apply:
(i) to any Product subjected to accident, misuse, neglect, alteration, Acts of God, improper handling,
improper transport, improper storage, improper use or application, improper installation, improper
testing or unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear
and tear under ordinary use, and do not affect the performance or use of the Product. Motorola’s
warranty applies only to a Product that is manufactured by Motorola and identified by Motorola-
owned trademarks, trade names or product identification logos affixed to the Product. MOTOROLA
DOES NOT WARRANT THIS PRODUCT DIRECTLY TO YOU, THE END USER. EXCEPT AS
DESCRIBED IN THIS SECTION “WARRANTY INFORMATION,” THERE ARE NO WARRANTIES
OR REPRESENTATIONS OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED OR
STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY AGAINST
INFRINGEMENT. MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES “AS IS” ANY
SOFTWARE SUPPLIED BY 3RD PARTIES.
What additional provisions should I be aware of? Because it is impossible for Motorola to know the
purposes for which you acquired this Product or the uses to which you will put this Product, you
assume full responsibility for the selection of the Product for its installation and use. While every
reasonable effort has been made to insure that you will receive a Product that you can use and
enjoy, Motorola does not warrant that the functions of the Product will meet your requirements or that
the operation of the Product will be uninterrupted or error-free. MOTOROLA IS NOT RESPONSIBLE
FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE PRODUCT WITH ANY
OTHER SOFTWARE OR HARDWARE.
How long does this Limited Warranty last? Contact your Service Provider for details.
What you must do to obtain warranty service. For Product customer service, technical support,
warranty claims, questions about your internet service or connection, contact your Service Provider.
ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.
THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have
arising out of or in connection with this Product, whether made or suffered by you or another person
and whether based in contract or tort.
IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY
DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR
OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT
(INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS), OR
FROM ANY BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL MOTOROLA’S LIABILITY EXCEED THE
AMOUNT YOU PAID FOR THE PRODUCT.
Motorola’s warranty is governed by the laws of the Commonwealth of Pennsylvania, excluding its
conflict of laws principles and excluding the provisions of the United Nations.