Memorex MVCB1000 - Manual (Page 38)

38
Reference
Troubleshooting
No power
† Is the AC power cord plugged in?
No signal
† Check your antenna input or location.
† Check your cable input.
†
Check your RF connection or set up.
No picture
†
Make sure that the right video type is selected.
†
Make sure the Initial Setup process has been performed.
Select the correct antenna type to Auto Scan Channels if
you have not already done so.
† Check to make sure all the cables are installed correctly
and that the proper source is selected on your TV.
†
The digital TV signal strength may be low. Check the
signal strength and adjust the off-air antenna.
† Make sure the broadcaster or service provider is
supplying programming on the selected channel. Use
the SIGNAL button to check for digital video signals.
† You may be trying to access a pay-per-view program.
Follow the on-screen instructions to order the program.
† Due to copyright restrictions, you may not be able to
view some high definition programs in the high-definition
format.
Cannot receive high-definition channels
† Make sure there is a good signal strength on available
off-air antenna
Normal picture but no sound
†
Make sure the TV or Amp is not muted.
†
Check that the TV SET-UP BOX is connected properly
Picture is distorted.
†
Make sure the proper aspect ratio is selected.
† Adjust the aspect ratio setting of your TV or monitor if
available.
Channels are missing
† If you changed the type of antenna, please select a correct
tuner option in menu and Auto scan channel again.
The remote control is not responding
† Make sure the batteries are fresh and installed properly.
†
Point the remote control unit at the remote control sensor.
Closed captions are not displayed
† Depending on broadcast provider, different types of
captioning may be available. According to your preferences,
you will need to set your Caption settings for Analog and
Digital modes.
†
Check your CC mode and Closed Caption options.
† Try to change your advanced settings (for instance, Text
and Background) and CC Preference (for instance,
Automatic).