My computer can’t find the pci expansion system – Magma PCI Expansion System P13RR-TEL User Manual

Page 37

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M A G M A

Chapter 7 Troubleshooting

29

My Computer Can’t Find the PCI Expansion System

If the expansion system is not visible in your Windows Device Manager
or your Apple System Profiler at all, you will need to turn off your
computer (first) and then the MAGMA expansion chassis (second) and
test all cords and cables to ensure you have everything connected
correctly. If everything seems to be connected correctly, and you are
sure you have applied power correctly (power up expansion chassis first
and then the computer), then try these additional troubleshooting steps:

ƒ Double-check the PCI host card to ensure it is inserted

correctly in a PCI slot.

ƒ

Try moving the PCI host card to a different PCI slot.

ƒ Check for a bad cable or connection. Try another expansion

cable, if you have one.

ƒ

If the expansion system is still not visible after trying all of the
above steps, go to

Chapter 8

to see about getting additional

help.

Windows

If the PCI to PCI Bridge is now visible, but contains a

in front of it, it

has a problem that must be fixed.

To identify this problem, right-click on the line with the

and select

“Properties” from the pop-up menu.

Resolve the identified problem or go to

Chapter 8

to see about getting additional

help.

MAC

Go to

Chapter 8

to see about getting additional help.

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