Me Inc NumaLink-3.0 - Manual (Page 21)

NumaLink-3.0™ Users Guide and Service Manual
Page 20 of 33
NL_UserMan_005
TELCO PHONE
The phone line should be
plugged in here
The pcAnywhere software is setup to automatically start each time the system boots up. You can verify
the status of pcAnywhere by locating the clock in the lower right hand corner of the screen. Next to the
clock will be a small computer icon, which indicates that pcAnywhere is setup to receive a call; see
Figure 11.
Figure 11 – pcAnywhere Icon
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If you do not see the “pcAnywhere…” icon, you may double-click the “Wait for Connection” icon
located on the left side of the screen; see Figure 12.
Figure 12 – "Wait for Connection" Icon
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5.3 Troubleshooting
Before placing a service call to Numa, please run through the following troubleshooting checklist and
FAQ.
1. Are all cables plugged into the appropriate ports? (See section 2.1.1.)
2. Are the computers and monitors of the NumaLink-3.0 system, the source system and the destination
system turned on? (See section 2.1.2.