Troubleshooting – Matsui America DVDR100 User Manual

Page 55

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For
Your Reference

No power. • Insert the power plug securely into the power outlet.

• Check if the ON/OFF button on the front of the recorder is set to on.

• Check if no power at the AC outlet by plugging in another appliance for a test.

The recorder does not start playback when • Condensation has formed: wait about 1 to 2 hours to allow the recorder to dry

out.

PLAY is pressed. • The recorder cannot play discs other than DVDs and audio CDs.

• Check if the disc is defective by trying another disc.

• Check the region (local) code.

The recorder starts playback but stops • The disc may be dirty and may require cleaning.

immediately. • Ensure that the disc is installed with the label side up.

No picture. • Ensure that the equipment is connected properly.

• Ensure that the input setting for the TV is “Video”.

• Check if the TV is on.

• Select the same program and source on the TV as on the recorder.

No sound. • Ensure that the equipment is connected properly.

• If using a HiFi amplifi er, try another sound source.

• Check the Audio Output Setting menu to make sure that Analog Output is

selected.

Distorted sound. • Ensure that the input settings for the TV and stereo system are proper.

• No sound is heard during still picture (pause) or slow-motion playback.

No audio at Digital Output. • Check the digital connections.

• Check the settings menu to make sure that the digital output is set to on.

• Check if the audio format of the selected audio language matches your receiver

capabilities.

Distorted picture. • Check the disc for fi ngerprints and clean with a soft cloth, wiping from center to

edge.

• Sometimes a small amount of picture distortion may appear. This is not a mal-

function.

Completely distorted picture or no color • The disc format is not according to the TV-set used (PAL/NTSC).

in picture.

Picture is distorted during rapid advance • The picture will be somewhat distorted at times: this is normal.

or rapid reverse.

No rapid advance (or rapid reverse) • Some discs may have sections which prohibit rapid advance (or rapid reverse).

playback.
No 4:3 (16:9) picture. • Choose the correct setup “Aspect Ratio” item which matches the TV set used.
No operations perform with the remote • Check the batteries are installed with the correct polarities (+ and –).

control. • The batteries are depleted: replace them with new ones.

• Point the remote control unit at the remote control signal sensor and operate.

• Operate the remote control unit at a distance of not more than 7 meters from the

remote control signal sensor.

• Remove the obstacles between the remote control unit and remote control signal

sensor.

5-1

Troubleshooting

Before requesting service for the DVD Recorder, check the chart below for a possible cause of
the problem you are ex pe ri enc ing. Some simple checkups or a minor adjustment on your part may
eliminate the problem and restore proper op er a tion.

SYMPTOM (COMMON) REMEDY

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