Mitel 5212 - Manual (Page 38)

20 Mitel ® Model 5212/5224 IP Endpoint User Guide for Inter-Tel ® 5000 Systems
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Calls
Redirecting Calls
You can redirect incoming calls to another extension or external number.
To redirect calls:
1. While a call is ringing, dial 331.
2. Enter the extension number, or press the Outgoing button or enter the Outgoing
Call access code (8), and then enter the external number. The call is forwarded to
the number entered.
Using Automatic Trunk Answer
You can use Automatic Trunk Answer to answer incoming external calls for other internal
parties who are members of an “Answer Access” list. Your system administrator creates
Answer Access lists. Contact your system administrator for Answer Access list extensions.
1
Automatic Trunk Answer answers calls in the order they are received (that is, the first call
received by any extension in the Answer Access list is the one answered).
To use Automatic Trunk Answer:
1. While an incoming external call is ringing at another Answer Access list extension,
lift the handset or press (Speaker).
2. Dial 350 or press the flashing Trunk <number> button.
1. This feature may or may not be enabled for your system.