IBM Ricoh FB750 - Manual (Page 44)

44
f) Click the Details tab
g) Click Spooler Settings
h) Select Print Directly to the Printer
i) Click OK and OK again
j) If prompted to reboot, do so.
k) If the problem persists, you will need to disable the bi-directional properties of your printer (refer
to your printer documentation or consult your printer manufacturer).
Technical Support
If you experience difficulties and cannot find solutions within this, we have a comprehensive Techni-
cal Support Department ready to assist you in several different ways.
Technical Support is for hardware or software problems. They will not provide tutorials on the use
of the scanner or application software.
Website: http://www.infoconnection.com
Updated on a periodic basis with the latest FAQs and driver updates.
Fax on demand: (408) 538-2585
Updated on a periodic basis with the latest FAQs.
Bulletin Board Service (BBS): (408) 538-2580
Updated on a periodic basis with the latest FAQs and driver updates.
Email: [email protected]
Communicate with members of our Technical Support staff.
Fax: (408) 538-2577
Communicate with members of our Technical Support staff.
Voice: (800) 777-3280 or (408) 538-2510
Communicate with members of our Technical Support staff.
The Tech Support staff is available Monday through Friday, 8am to 4:30pm Pacific Time, exclud-
ing holidays.
The Website, Fax on Demand, BBS, Fax and Email are available 24 hours a day 7 days a week (fax
and email replies are made only during the hours of voice tech support, with of a goal of within one
working day of delivery).
Replies are generally returned in the same media in which they are received, i.e. an email communi-
cation will be replied to via email.
If you call the Tech Support and get voicemail, all the technicians are on other calls, please
leave some basic information and a technician will attempt to return your call at a later time
(the goal is within one working day of receipt). Calls are returned in the order they are
received.