IBM Ricoh 1985 - Manual (Page 8)

InfoPrint Solutions Company Europe, Middle
East, and Africa Hardware Announcement
ZG09-0303
InfoPrint is a registered trademark of Ricoh Co., Ltd. 8
established and return instructions are included in the supply item packaging, with
free return shipping.
To call InfoPrint Solutions Company Supplies Fulfillment Operations (ISFO) at PFS,
contact 31-43-350 2756 (within the Netherlands call: 043-350 2756). Toll-free
numbers to ISFO have been established in the following countries:
Belgium 0800-71950
Denmark 800-15534
Finland 08001-13112
France 0800-905871
Italy 800-878349
Germany 800-1818005
Norway 800 11389
Spain 900-983131
Sweden 0207-94270
UK 0800-968679
Pallet quantity
The pallet quantity for InfoPrint 1985 is one printer per pallet.
Security, auditability, and control
This product uses the security and auditability features of the host hardware, host
software, and application software.
The customer is responsible for evaluation, selection, and implementation of security
features, administrative procedures, and appropriate controls in application systems
and communications facilities.
Global Technology Services
Contact your InfoPrint Solutions Company representative for the list of selected
services available in your country, either as standard or customized offerings, for the
efficient installation, implementation, and/or integration of this product.
Terms and conditions
Warranty period
Twelve months
Warranty service
If required, InfoPrint Solutions Company provides repair or exchange service
depending on the types of warranty service specified for the machine. InfoPrint
Solutions Company will attempt to resolve your problem over the telephone, or
electronically via an InfoPrint Solutions Company Web site. You must follow the
problem determination and resolution procedures that InfoPrint Solutions Company
specifies. Scheduling of service will depend upon the time of your call and is subject
to parts availability. If applicable to your product, parts considered Customer
Replaceable Units (CRUs) will be provided as part of the machine's standard
warranty service.
Service levels are response time objectives and are not guaranteed. The specified
level of warranty service may not be available in all worldwide locations. Additional
charges may apply outside InfoPrint Solutions Company's normal service area.
Contact your local InfoPrint Solutions Company representative or your reseller for
country- and location-specific information. This product is covered by the following
types of service.
Customer Replaceable Unit Service and On-site for other selected parts.