Transferring calls, To another extension, To voice mail – Inter-Tel USER GUIDE 8525 User Manual
Page 39: To an outside number, Ransferring, Alls
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Inter-Tel
®
Model 8524/8525 User Guide
GETT
ING ST
ART
E
D
T
RANSFERRING
C
ALLS
Although transferring calls is considered a basic function of an endpoint, your Model
8524/8525 endpoint has many advanced options for this feature. With your endpoint,
you can transfer a call to another extension, voice mail, or even an outside line.
To Another Extension
1.
EITHER, Press
and dial
.
OR, Press
,
, and dial
to place the call on hold at the
other endpoint.
2.
Dial the desired extension number.
3.
Wait for an answer, announce the call, and then press
to complete the
transfer.
If the number is busy, there is no answer, or the transfer is refused, return to the
caller being transferred by pressing
and the fluttering line number.
NOTE:
If you are receiving a transferred call and the Transfer-To-Connect option is
enabled for your endpoint, you are automatically connected to the transferred caller
once the transferring party hangs up. If this option is disabled, you must press a LINE
button to answer the transferred call.
To Voice Mail
1.
Press
and
.
2.
Dial the voice mail extension number.
3.
EITHER, Dial the desired mailbox number and press
.
OR, Press
to send the call to the voice mail menu (so that the caller can
select the mailbox number).
To an Outside Number
1.
Press
and
.
2.
Press
and select an outgoing line.
3.
Dial the desired telephone number.
4.
Wait for an answer, announce the call, and then press
.
If the number is busy, there is no answer, or the transfer is refused, return to the
caller being transferred by pressing
and the fluttering line number.
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