Pocket quick reference guide – Inter-Tel USER GUIDE 8525 User Manual
Page 7
M
ESSAGE
O
PTIONS
*
Below is a summary of the options you can
use when accessing messages, after playing
messages, and when recording voice mail
messages.
*
Message options vary based on media type.
F
EATURE
C
ODES
*
*Some feature codes may not apply to your endpoint. For a list of feature
codes specific to your endpoint, consult the user guide.
T
ELEPHONE
S
YSTEM
AND
V
OICE
M
AIL
F
EATURE
G
UIDE
U
SING
V
OICE
M
AIL
To access your mailbox:
1. Dial the voice mail extension number.
2. Say “Login” or press
and say or
enter your mailbox number.
3. Enter your password and press
.
4. Voice mail plays the main menu for your
mailbox type and guides you through the
available options.
S
TANDARD
V
OICE
M
AILBOX
M
AIN
M
ENU
:
A
DVANCED
M
AILBOX
M
AIN
M
ENU
:
#
LISTENING TO MSG AFTER MSG PLAYS
LEAVING MSG
1
Back Up
Replay the
message
Replay the
message
2
Pause
Reply to the
message
Append the
message
3
Skip forward
Forward a copy Erase and
re-record
4
Lower volume
Listen to previ-
ous msg
—
5
Play envelope
Play envelope
—
6
Increase vol-
ume
Listen to next
message
—
7
—
Save the
message
—
8
—
—
—
9
—
Delete the
message
Access deliv-
ery options
*
—
—
Cancel
#
Skip to end
—
Send message
and exit
CODE
FEATURE NAME
CODE
FEATURE NAME
391
Account Code – All Calls
324
Hunt Group Remove/Replace
390
Account Code – Optional
303
LCD Contrast Control
326
ACD Agent Log In
365
Message
327
ACD Agent Log Out
366
Message - Cancel Msg Left
328
ACD Agent Log In/out
368
Message -Cancel Msg On Endpt.
329
ACD Agent Wrap-up Term.
367
Message - Silent
375
Agent Help Request
314
Microphone Mute
376
Agent Help Reject
7
Page
361
Automatic Intercom Access
325
Page Remove/Replace
360
Automatic Line Access
397
Program Buttons
350
Automatic Line Answer
392
Program Station Password
313
Background Music
6
Queue (Callback) Request
355
Call Forward All Calls
385
Record-A-Call
357
Call Forward If Busy
380
Redial
356
Call Forward If No Answer
331
Redirect Call
358
Call Fwd. If No Answer/Busy
305
Reminder Message
5
Conference
306
Reminder Message Cancel
394
Default Station
359
Remote Programming
307
Directory
4
Reverse Transfer
300
Display Time And Date
396
Review Buttons
372
Do-Not-Disturb On/Off
377
Ring Intercom Always On/off
373
Do-Not-Disturb Override
398
Ring Tone Selection
395
Feature Button Default
382
Station Speed Dial
312
Group Listen
383
Station Speed Dial Program
319
Handsfree On/Off
354
System Forward On/Off
317
Headset On/Off
381
System Speed Dial
336
Hold – Individual
399
Switch Keymap
335
Hold – System
346
Transfer To Hold
330
Hookflash (Recall in Europe)
345
Transfer To Ring
TO...
SAY
PRESS
Access new voice mail messages
“New”
1
Record voice mail messages
“Record”
2
Access saved voice mail messages
“Saved”
3
Access personal mailbox options
“Personal”
4
Access message options
“Options”
5
Disable Automatic Speech Recognition
“Disable”
8
TO...
SAY
PRESS
Access voice mail messages
“Voice mail”
1
Record voice mail messages
“Record”
2
Access e-mail messages
“E-mail”
3
Access personal mailbox options
“Personal”
4
Access message options
“Options”
5
Access faxes
“Facsimile”
6
Disable Automatic Speech Recognition
“Disable”
8
# >