Hard drive(s) are not recognized, Bootable cd-rom is not detected – Intel SE7520JR2 User Manual

Page 47

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Troubleshooting

‰ If you suspect that a transient voltage spike, power outage, or brownout might have occurred,

reload the software and try running it again. Symptoms of voltage spikes include a flickering
video display, unexpected system reboots, and the system not responding to user commands.

NOTE

Random errors in data files: If you are getting random errors in your data
files, they may be getting corrupted by voltage spikes on your power line. If
you are experiencing any of the above symptoms that might indicate voltage
spikes on the power line, you may want to install a surge suppressor between
the power outlet and the system power cord.

Devices are not Recognized under Device Manager (Windows*
Operating System)

The Windows* operating systems do not include all of the drivers for the Intel® chipsets, onboard
NICs, and other components. See “

Additional Information and Software

” for a link to the current

drivers and chipset files.

Hard Drive(s) are not Recognized

Check the following:

‰ Make sure the drive is not disabled in BIOS Setup.
‰ Make sure the drive is connected correctly and that is plugged into the power supply.
‰ Make sure the drive is compatible. See “

Additional Information and Software

” for a link to the

tested drives.

‰ Make sure you have not exceeded the power budget for the server. See “

Additional Information

and Software

” for a link to software to check your power budget.

‰ If using SCSI drives, verify that each SCSI ID number is unique on the SCSI bus. See your

drive documentation for details on setting the SCSI ID for your drives.

‰ If using ATA drives, verify that the master/slave settings are set correctly. See your drive

documentation for details on setting the master/slave settings.

‰ If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed

correctly.

Bootable CD-ROM Is Not Detected

Check the following:

‰ Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device.

Intel® Server Board SE7520JR2 User Guide

47

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