Troubleshooting – iHome IB969 User Manual

Page 15

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Unit doesn’t respond (no power)

Make sure AC adaptor is connected to unit and is plugged into a working

outlet (plug another device into the same outlet to confirm outlet is working,

and make sure any associated power switch is ON).

iPhone/iPod/iPad does not charge

Make sure you have the latest firmware for your iPad, iPhone or iPod (update

via iTunes if needed). Make sure your device is working properly. Check your

iPhone or iPod manual for details. iPad must be connected to the quick

charge/iPad port on the bottom left of the unit to charge. Make sure the Sync

Switch is in OFF position when unit is not connected to a computer for

syncing

USB device won’t charge

1. Make sure all connections are proper and secure

2. Monitor charging indicator on your device.

3. Move the USB Mode Switch to a different postion.

4. Unplug device from USB port then reconnect it.

For further information, visit www.ihomeintl.com

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Troubleshooting

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