Insignia NS-WBRDVD3 - Manual (Page 35)

31
Wireless 3D Connected Blu-ray Disc Player
www.insigniaproducts.com
Operation
TV screen, video, and HDMI connections
Problem Solution
Remote control does not
work
• Make sure that you are pointing the remote
control at the remote control sensor on the
front of your player.
• Make sure that there are no obstructions
between the remote control and the remote
control sensor on the front of your player.
• Make sure that there is no colored glass
between the remote control and the remote
control sensor on the front of your player.
Colored glass, such as the glass door of an
entertainment center, can interfere with
signal reception.
• Make sure that the remote control sensor is
not exposed to direct sunlight or bright light.
These can interfere with signal reception.
• If the batteries came wrapped in clear
plastic, make sure the plastic has been
removed.
• Replace the batteries.
Some or all functions do
not work
• Some functions are not allowed by the disc,
for example, fast-forwarding through the
warning information at the beginning of the
disc.
• Condensation may have formed inside your
player. Turn off your player and wait one to
two hours for the condensation to
evaporate.
• Reset your player. For instructions, see
“Loading default settings” on page 30.
Playback fails to start or
starts then stops even
when
X (play) is
pressed
• Make sure that the disc is inserted face up in
the disc tray.
• Make sure that the disc is not dirty. For
instructions, see “Cleaning discs” on
page 29.
• The disc may be blank or incompatible with
your player. Try another disc.
Start up is slow and
audio and video output
takes a long time
• If power has been interrupted or the power
cord has just been connected, startup is
slow. This is not a defect.
• If your player is connected to the TV with an
HDMI cable, startup is slow. This is not a
defect.
When reading a disc, the
disc tray opens
• Make sure that the disc is not dirty. For
instructions, see “Cleaning discs” on
page 29.
• The disc may be incompatible with your
player. Try another disc.
• Reset your player. For instructions, see
“Loading default settings” on page 30.
Audio or video pause
during playback
• Make sure that the disc is not dirty. For
instructions, see “Cleaning discs” on
page 29.
• Reset your player. For instructions, see
“Loading default settings” on page 30.
The player is on and the
logo and menu appear,
but there is no image
from the disc
• Make sure that the disc is not dirty. For
instructions on cleaning a disc, see “Cleaning
discs” on page 29.
• Reset your player. For instructions, see
“Loading default settings” on page 30.
The player freezes when
reading a disc
• Reset your player. For instructions, see
“Loading default settings” on page 30.
• When you see “loading” on the screen, press
(open/close) to open the disc tray and
remove the disc. Clean the disc. (For
instructions, see “Cleaning discs” on
page 29, then try the disc again.
• If your player freezes again, the disc may
contain some content that is not compatible
with your player. Do no try playing the disc
with your player.
• Make sure the firmware is up to date. See
“Upgrading your player’s firmware” on
page 25.
Problem Solution
Video does not appear
on the TV screen or the
picture is distorted
• Make sure that the TV is connected to the
correct jacks on the back of your player.
• Make sure that the TV is set to the correct
video input source.
• The TV may be in screen saver mode. Check
the documentation that came with the TV
for instructions about “waking” your TV.
• Reset your player. For instructions, see
“Loading default settings” on page 30.
Video is not output in
high definition
• High definition video cannot be output
through the VIDEO OUT jack. You must
connect the TV to your player using the
HDMI jack.
• Make sure that the correct HDMI resolution
has been selected in the Setup menu. See
“Selecting the video output resolution” on
page 16.
The 4:3 aspect ratio
picture expands left and
right, the picture size is
incorrect, or the image
of my 16:9 TV appears
stretched or distorted
• Use the TV to change the aspect ratio. See
the documentation that came with the TV.
• Change aspect ratio setting to match the size
of your TV screen. If your TV has a 4:3 screen,
change the aspect ratio to 4:3 Letterbox. If
your TV has a 16:9 screen, change the aspect
ratio to 16:9 Normal. See “Selecting the TV
aspect ratio” on page 16.
There is no apparent
change in the picture
quality when the picture
settings are changed in
the Setup menu
• Depending on the video type, changes may
not be apparent.
When playing a BD-Live
disc, the screen is black
• Erase BD Storage. See “Erasing BD-Live
storage” on page 27.
• Make sure that your Internet connection is
working.
• Make sure that the Internet cable is
connected securely and correctly to your
player and the Internet jack.
Problem Solution