Snom 300 - Manual (Page 82)

s n o m 3 x 0 V o I P P h o n e s U s e r M a n u a l E n g l i s h
7 6 • Basic Call Functions © snom technology AG 2007
English
Call Transfer
This call function allows your phone ( extB ) to transfer an active call from extA to a third
phone ( extC ) without announcing the call to extC (“Blind Transfer”) or with prior
announcement (“Attended Transfer”).
L Note: Your VoIP PBX must support this functionality.
Blind Transfer
Action: Perform a “Blind Transfer”
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extA 1:10 extA 1:10
… … … …
—— Connected ——
extA
Connected time
extA
extB
Press Press
LED5 P5
Transfer Transfer
extA will be placed on hold automatically.
Enter extC and press or hang up to confirm.
Result: The call from extA is blindly transferred to extC . If extC is busy or not
responding there will be no feedback to extB and the call would be forwarded to
extC’s voicemail if so configured.
Attended Transfer
Action: Perform an “Attended Transfer”
snom 300 snom 320 snom 360 snom 370
Place the caller on hold (see page 71), and then dial extC’s number. When extC
answers, announce the call. If extC wishes to accept the call, press:
LED5 P5
Transfer Transfer
The list of held calls is displayed. If there is more than one held call, choose the party
you want to transfer by using and press or to confirm.
Number: extA Number: extA
Edit
Cancel
——— Number ———
extA
Number
extA
extB
Result: The call from extA is transferred to extC .