If a problem occurs – Sennheiser 502874 User Manual

Page 30

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29

If a problem occurs ...

If a problem occurs ...

Sound problems

Problem

Possible cause

Possible solutions

Page

No sound

Transmitter is/headphones
are switched off

Switch the
transmitter/
headphones on

18/20

Headphones are muted

Cancel the muting

21

Jack plug is not properly
connected

Check the plug
connection

12

Sound source is switched
off

Switch the sound
source on

Audio cable is defective

Replace the cable

Transmission between
transmitter and
headphones is disturbed
by interferences (including
ESD) in the vicinity

Associate the
headphones with the
transmitter again

24

Disconnect the
transmitter from the
mains and reconnect
it again

15

Remove the
rechargeable
batteries from the
headphones and
reinsert them again

16

Headphones are not
correctly associated with
the transmitter (e.g.
additional headphones)

Associate the
headphones with the
transmitter

24

Occasional
sound
dropouts

Headphones are out of
range

Reduce the distance
between
headphones and
transmitter

11

Signal is shielded

Remove obstacles
between transmitter
and headphones

11

Interfering devices in the
vicinity

Change your position

11

Sound is too
low

Volume of the sound
source is adjusted too low

Increase the volume
of the sound source

Signal of the sound source
is too weak

Set the

ATTENUATOR

switch

to

“0 dB”

13

Headphone volume is
adjusted too low

Increase the volume
by pressing the

VOLUME +

button

´

21

Sound only
on one ear

Audio cable is defective

Replace the audio
cable

Audio cable is not properly
connected

Check the plug
connection

12

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