Sanus Systems Motorized Mount LA112 - Manual (Page 28)

6901-100189 <01>
“H1”, “H2”, or “H3” is displayed on control box
Possible Causes:
A cable has become disconnected.
A “stop” switch is faulty.
There is dirty or debris in one of the switches.
How to Correct:
1. Unplug X-arm™ from power.
2. Check that the TV and X-arm™ are not trapped against the wall or any other
object.
3. Plug in X-arm™, turn on the power and try to move the X-arm™ using the
remote control. If it works properly, do not continue to step 4.
4. Turn the power switch on the control box to “0” (OFF).
5. With the X-arm™ powered on, insert the provided plastic pointer in the Selector
hole on the side of the X-arm™ and press it until “t” shows on the LED display.
6. Using the remote control, straighten X-arm™ so that it is parallel with the wall,
and then press the “Set” button on the control box for three seconds. The X-arm™
should return to the home position against the wall.
7. Unplug X-arm™ from power for at least 10 seconds and then plug it in again.
Turn on the power and try to move the X-arm™ using the remote control.
Continue to step 8 if it does not work correctly.
8. Unplug the X-arm™ from power.
9. Remove the TV and inspect the areas in the picture corresponding to the
error message. For example, if H3 is displayed on the LED, look at areas in the H3
circle. Make sure that all motor and “stop” switch wire connections are securely
connected.
10. Clean and substances or particles from the long drive screws.
11. Plug in X-arm™, turn on the power and try to move the X-arm™ using the
remote control.
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Troubleshooting
continued
Power Switch
Control Box
LED Display
Selector
Set Button
H1
H2
H3