Troubleshooting – Siemens S45i User Manual

Page 93

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k45pe-fb-ger.fm s45i - Eagle englisch, A31008-H4510-A1-1-7619

92

Troubleshooting

Problem

Possible causes

Possible solutions

Message cannot be
sent.

Some service providers do not support
this service.

Check with yours service provider.

Phone number of the service centre is
not set or is wrong.

Set service centre (p. 33).

SIM card contract does not support this
service.

Contact your service provider.

Service centre overloaded.

Repeat message.

SMS transmission via GPRS activated
but network does not support this func-
tion.

Deactivate SMS transmission via GPRS
(p. 33).

PIN error.

Three wrong entries.

Enter the MASTER PIN (PUK) provided with
the SIM according to the instructions. If
MASTER PIN or PIN has been lost, contact
your service provider.

Phone code error.

Three wrong entries.

Contact Siemens Service (p. 93).

Service provider code
error.

No authorisation for this service.

Contact your service provider.

Too few/too many
menu entries.

Functions may have been added or re-
moved by your service provider via the
SIM card.

Check with your service provider.

No fax possible.

Incorrect settings in the PC.

Check settings (p. 87).

No authorisation for this service.

Contact your service provider.

Wrong infrared driver in the PC.

Install latest infrared driver.

Damage

Severe shock.

Remove battery and SIM and insert them again. Do not dismantle the phone.

Phone exposed to moi-
sture.

Remove battery and SIM card. Dry immediately with cloth; do not heat. Dry connec-
tor contacts thoroughly. Stand unit upright in an air current. Do not dismantle the
phone.

Reset all settings to the factory default:

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