Troubleshooting – SATO MB200/201i User Manual

Page 56

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Troubleshooting

6-2

* Contact your nearest dealer or SATO representative for support

STATUS

(LED)

Mode

Description

Cause

Remedy

Light (Red)

All
modes

Low battery

Battery charge level is low.

Recharge the battery

Blink (Red)
every 2s

Online

Error in
Bluetooth or
WLAN card

Interface module error
(Bluetooth, wireless LAN)

Replace the board

Light (Red)

After
Power
On

1 Program

illegal
error

2 Flashrom-

error

Flash ROM read/write
error has occurred

1 Replace Flash

ROM*

2 Retry downloading

program*

Blink
(Green-
ÌRed) every
2s

Online

Head error

Head wiring is
disconnected

Replace the head*

Blink (Red)
every
0.5s

Online

Cover open
Paper End
Sensor
error

1 Cover is not locked
2 Cover-open/close sensor

malfunctioning

1 Paper is not present
1 Wrong sensor level
2 Wrong sensor type
3 Paper skew

1 Lock the cover
2 Adjust sensor level*

1 Load paper
1 Adjust sensor level*
2 Set correct sensor

type

3 Reload paper

Blink
(Green) at
0.5s
intervals

Online
(Printing
or receiv-
ing data)

Buffer
near-full

Insufficient space in
Receive Buffer area

Stop sending data
from the host and
wait till the buffer
becomes empty.
Resume sending
data.

Blink
(Green)
every 4s

All
modes

Sleep mode

Not in error. Low power
consumption mode is
active

Clear this mode by
receiving data, press-
ing a key, opening or
closing the cover.

Blink
(Green->off-
>Red->off)
every 1s

All
modes

Head over-
heat
protection
feature

When print head is hotter
than 70°C the print head
overheat protection feature
is activated. Not in error.

Cleared when the
head temperature
drops to 50°C

MB20xi A6.book Page 2 Friday, May 27, 2005 5:12 PM

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