Sennheiser SKP 3000 - Manual (Page 33)

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The guarantee period for this Sennheiser product is 24 months from
the date of purchase. Excluded are accessory items, rechargeable or
disposable batteries that are delivered with the product; due to
their characteristics these products have a shorter service life that
is principally dependent on the individual frequency of use.
The guarantee period starts from the date of original purchase. For
this reason, we recommend that the sales receipt be retained as
proof of purchase. Without this proof (which is checked by the
responsible Sennheiser service partner) you will not be reimbursed
for any repairs that are carried out.
Depending on our choice, guarantee service comprises, free of
charge, the removal of material and manufacturing defects through
repair or replacement of either individual parts or the entire device.
Inappropriate usage (e.g. operating faults, mechanical damages,
incorrect operating voltage), wear and tear, force majeure and
defects which were known at the time of purchase are excluded
from guarantee claims. The guarantee is void if the product is
manipulated by non-authorised persons or repair stations.
In the case of a claim under the terms of this guarantee, send the
device, including accessories and sales receipt, to the responsible
service partner. To minimise the risk of transport damage, we
recommend that the original packaging is used. Your legal rights
against the seller, resulting from the contract of sale, are not
affected by this guarantee.
The guarantee can be claimed in all countries outside the U.S.
provided that no national law limits our terms of guarantee.