Sony DR-BT101IK - Manual (Page 41)

DR-BT101iK_U [US, ES] 4-139-303-11(1) DR-BT101iK_U [US, ES] 4-139-303-11(1)
1 US
Symptom Cause / Remedy
Charging cannot be
done.
 Check that the headset and the computer are firmly
connected by the USB cable.
 Check that the computer is turned on.
 Check that the computer is not in standby, sleep or
hibernation mode.
Charging time is too
long.
 Check that the headset and the computer are directly
connected, not via a USB hub.
The headset cannot
be recognized by a
computer.
 The USB cable is not connected properly to the USB
port of the computer. Connect the USB cable again.
 Check that the headset and the computer are directly
connected, not via a USB hub.
 A problem may occur with the connected USB port of
the computer. Connect to another USB port if it is
available.
 Try the USB connection procedure again in cases
other than those stated above.