Swann REMOTECAM RMC190210T - Manual (Page 14)

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Troubleshooting
Problem: I’ve recorded videos, but the microSD card seems to be blank.
Solution: Chances are that this problem is caused by turning the RemoteCam off
before the video files have been properly saved to the microSD card. Always use
the Rec/Pause button to stop recordings and waiting until the LED has come back
on before turning the RemoteCam off.
Problem: The RemoteCam won’t turn on.
Solution: The most likely culprit is the battery. Check out the instructions on page
5 regarding charging the battery. Try completely charging the battery. When doing
so, avoid using a USB hub - some USB hubs will not provide a full 5V to attached
devices and thus will not charge the battery properly. You can also charge the
RemoteCam from a stand-alone USB charger.
Problem: My videos and pictures seem blurry.
Solution: If the lens becomes dirty or obstructed, this can cause the RemoteCam’s
videos to be distorted, soft and/or blurred. The lens on the RemoteCam is tiny - so
even small particles of dust and grit can have a profound effect.
Problem: My videos seem too shaky.
Solutions: As a general rule, this usually indicates that the mount you’ve used
for the camera (or arm, if you’re shooting hand-held) needs to be more stable.
Generally, this will occur if you are moving or travelling in a vehicle which is moving.
Generally, you’ll achieve the best results holding the RemoteCam with both hands
in front of you, resting your elbows on your torso. That way, your body and both
arms form a kind of rudimentary tripod, greatly steadying your videos.