Sierra Wireless 595U User Manual

Page 33

Advertising
background image

Basics

of Y

o

ur

De
vice

25

GO button is
not available

Ensure that the Sprint Mobile Broadband USB modem is
properly inserted, not locked, and not powered off. See “Device
locked
” on page 21
and “Device powered off” on page 22.

Cannot
connect
to the
network

If, when trying to establish a network connection, the
connection is dropped as soon as it is established:

Charge the battery for at least 30 minutes if the PWR LED is
red. (If the connection still gets dropped as soon as it is
established, continue with the following steps.)

– or –

1.

Select
(Windows Vista)

Start > Control Panel > Network and Sharing

Center > Manage Network Connections

.

(Windows XP)

Start > Control Panel > Network Connections

.

(Windows 2000)

Start > Settings > Control Panel > Network

and Dial-Up Connections

.

2.

Right-click

Sprint Vision - Sierra Wireless

, and select

Properties

.

3.

Select
(Windows Vista)

Options

, and select

PPP Settings

.

(Windows XP or Windows 2000)

Networking

tab, and select

Settings

.

4.

Ensure that “

Enable LCP Extensions

” is selected and

Negotiate multi-link for single link connections

” is

not

selected.

5.

Click

OK

.

Problem/
error

Solution

Advertising