Warranty exclusions, General warranty conditions, Replacement of tool due to natural disaster – Senco SFT10XP User Manual

Page 10: Customer satisfaction

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Limited Warranty

SENCO® Pneumatic, DuraSpin®, Cordless Tools

& Compressors

Senco Brands, Inc. (“SENCO”) designs and constructs its products using the highest standards of material and workmanship. SENCO

warrants to the original retail purchaser that the following products will be free from defects in material or workmanship for the warranty

period specified below:

SENCO® XP Series-Red Cap

SENCO PRO Series

SENCO Compressors

Five years

One year

One year

SENCO® XP Series-Black Cap SENCO DuraSpin®

SENCO Cordless

Hand Nailers

Two Years

One year

Two years

One Year

SENCO FP502

SENCO Reconditioned Products Gas Cordless

Two Years

One Year

Two Years

During the warranty period (which begins on the purchase date), SENCO will repair or replace, at SENCO’s option and expense, any product or part that

is defective in materials or workmanship after examination by a SENCO Authorized Warranty Service Center, subject to the exceptions, exclusions and

limitations descri bed below. Any replacement product or part will carry a warranty for the balance of the warranty period applicable to the replaced

product or part. A DATED SALES RECEIPT OR PROOF OF PURCHASE FROM THE ORIGI NAL RETAIL PURCHASER IS REQUIRED TO MAKE A

WARRANTY CLAIM. Product registration can be accomplished through on-line Product Registration at www.senco.com or by completing and returning

the postage paid product registration form included with your Operator’s manual/parts chart inform ation, found inside the product carton. To make a

warranty claim, you must return the product, with proper receipt/proof of purchase and return transportation charges prepaid, t o a SENCO Authorized

Warranty Service Center. A list of SENCO Authorized Warranty Service Centers can be found at www.senco.com or by calling 1-800-543-4596 toll free.

SENCO will perform its obligations under this warranty, within a reasonable time after approval of the warranty claim.

Wheelbarrow Compressors:

1. Subject to the exceptions, exclusions and limitations described below, SENCO warrants that the compressor pump will be free from defects in

materials and workmanship for two years after the purchase date.

2. Defective parts of the compressor pump not subject to normal wear and tear will be repaired or replaced, at SENCO's option, during the two

year warranty period. If SENCO determines that repair or replacement is not feasible, SENCO will refund the purchase price less reasonable

depreciation based on actual use.

SENCO Cordless:

1. Subject to the exceptions, exclusions and limitations described below, SENCO warrants that the SENCO Cordless tool will be free from

defects in materials and workmanship for two years after the purchase date.

2. Subject to the exceptions, exclusions and limitations described below, SENCO warrants that the batteries and chargers used with SENCO

Cordless tools will be free from defects in material and workmanship for one year after the purchase date.

WARRANTY EXCLUSIONS

The following warranty exclusions apply:

1. Normal wear parts are not covered under this warranty. Normal wear parts include, for example, isolators, drive belts, air filters, rubber o-rings,

seals, driver blades, piston stops, piston/driver assembly, and fuel stems.

2. This warranty does not cover parts damaged due to normal wear, misapplication, misuse, accidents, operation at other than recommended

speeds or voltage (electric units only), improper storage, or damage resulting during shipping.

3. Products used in production/industrial applications as defined by SENCO are excluded from this warranty.

4. Labor charges or loss or damage resulting from improper operation, maintenance or repairs are not covered by this warranty.

5. SENCO does not warrant the Wheelbarrow Compressor Engine/Motor, but the Compressor Engine/Motor may be covered under a warranty

offered by its manufacturer.

GENERAL WARRANTY CONDITIONS

This warranty will be honored, only if:

A. Clean, dry, regulated compressed air has been used, at air pressure not exceeding the maximum indicated on the tool casting;

B. No evidence of abuse, abnormal conditions, accident, neglect, misuse or improper modifications or storage of the product; and

C. No Deviation from operating instructions, specifications, and maintenance schedules exists (read Operator Manual for use, specifications, and

maintenance instructions).

THIS WARRANTY IS THE ONLY WARRANTY ON THE PRODUCT, AND SENCO DISCLAIMS ALL OTHER WARRANTIES. ANY IMPLIED

WARRANTIES WILL BE LIMITED IN DURATION TO THE APPLICABLE WARRANTY PERIOD SPECIFIED ABOVE. SOME STATES DO NOT ALLOW

LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. YOUR REMEDIES ARE

SOLELY AND E XCLUSIVELY AS STATED ABOVE. SENCO SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT,

OR SPECIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,

SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT, WHETHER AS A RESULT OF A BREACH OF

CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL SENCO’S LIABI LITY EXCEED THE PRICE OF THE

PRODUCT WHICH HAS GIVEN RISE TO THE CLAIM OR LIABILITY. ANY LIABILITY CONNECTED WITH THE USE OF THIS PRODUCT SHALL

TERMINATE UPON THE EXPIRATION OF THE WARRANTY PERIOD SPECIFIED ABOVE. NO EMPLOYEE OR REPRESENTATIVE OF SENCO OR

ANY DISTRIBUTOR OR DEALER IS AUTHORIZED TO MAKE ANY CHANGE OR MODIFICATION TO THIS WARRANTY.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

REPLACEMENT OF TOOL DUE TO NATURAL DISASTER

SENCO will replace any tool destroyed by an Act of God such as flood, earthquake, hurricane or other disaster resulting only from the forces of nature.

Such a claim will be honored provided that such original retail purchaser had previously submitted a completed w arranty registration card for the tool,

and then submits proof of ownership and an acceptable statement describing such Act of God documented by an insurance carrier, police department,

or other official governmental source. To obtain instructions for filing a claim call 1-800-543-4596.

CUSTOMER SATISFACTION

One hundred percent customer satisfaction is our #1 goal. If for any reason the product does not perform to the original purchaser’s satisfaction, it can

be returned to the place of purchase

within thirty days with dated sales receipt for a full refund of the purchase price.

©2006, 2009 by SENCO BRANDS, INC.

CINCINNATI, OHIO 45244-1611 USA

www.senco.com

051208

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