Appendix c – troubleshooting, Troubleshooting tables – Sunwave Tech. 3815 User Manual

Page 55

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Troubleshooting Tables

49

Appendix C – Troubleshooting

Troubleshooting Tables

Problem

Solution

LCD does not show
anything when you touch

it or press the hardware
buttons.

Batteries may be dead. Replace the
batteries with 4 new AAA Alkaline

Batteries (page 5). Check that the
batteries are properly installed.

The SRC-3810/3815
doesn’t operate a device.

Make sure that the desired device
screen on the SRC-3810/3815 LCD

panel has been selected.
Move closer to the device. The
maximum operating distance is

approximately 30 feet.
Ensure that you are aiming the SRC-
3810/3815 directly at the device and

that there are no obstructions

between the SRC-3810/3815 and the
device.
Ensure programming with the

learning function (page 20) or using
the manufacturer codes (page 18)

has been properly done. Re-teach

the button.
In IR mode:
Move closer to the device. The
maximum operating distance is

approximately 30 feet.
Ensure that you are aiming the SRC-
3810/3815 directly at the device and

that there are no obstructions

between

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