Seagate technical support services – Seagate CHEETAH ST34501FC User Manual

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Cheetah 4LP FC Installation Guide, Rev. B

Seagate technical support services

If you need assistance installing your drive, consult your dealer.
Dealers are familiar with their unique system configurations and
can help you with system conflicts and other technical issues. If
you need additional assistance with your Seagate

®

drive or

other Seagate products, use one of the Seagate technical sup-
port services listed below.

SeaFONE® 1-800-SEAGATE
Seagate’s 800 number (1-800-732-4283) allows toll-free access
to automated self-help services, providing answers to commonly
asked questions, troubleshooting tips, and specifications for disc
drives and tape drives. This service is available 24 hours daily
and requires a touch-tone phone. International callers can reach
this automated self-help service by dialing 408-456-4496.

Online services

Using a modem, you can obtain troubleshooting tips, free utility
programs, drive specifications and jumper settings for Seagate’s
entire product line. You can also download software for installing
and analyzing your drive.

SeaNET™
You can obtain technical information about Seagate products
over the Internet from Seagate’s World Wide Web home page
(http://www.seagate.com) or Seagate’s ftp ser ver (ftp://
ftp.seagate.com)
. You can also send E-mail with your ques-
tions to DiscSupport @ Seagate.com or TapeSupport @
Seagate.com
.

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