Samsung AQV18J - Manual (Page 24)

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24
Troubleshooting Guide
Before contacting the after-sales service, perform the following simple checks.
They may save you the time and expense of an unnecessary call.
Problem Explanation/Solution
The air conditioner does not
operate at all.  Check if power is on and operate the air conditioner again.
 Check if the circuit breaker is switched off.
 Check if Off Timer is set.
The temperature is not adjusted.  Check if you selected the Fan mode.
The air conditioner does not operate
in the HEAT mode.  Check if the air conditioner is cooling only model.
 Check if the remote control is for cooling only model.
The cool(warm) air does not come
out from the air conditioner.  Check if set temperature higher(lower) than current temperature.
 Check if you selected the Fan mode. Select the Cool, Heat, Auto or Dry
mode.
 Check if the air filter is blocked by dirt. Clean the air filter regularly.
 Check if the there is cover on the outdoor unit or any obstacle.
Remove the cover or obstacle.
 Check if you installed the air conditioner under direct sunlight.
 The window or door may be opened.
 Check if you turn on the air conditioner just now.
It takes about 3 minutes to cool or heat the room.
 Check if the drain pipe is too long.
The fan speed is not adjusted.  In Dry mode, the fan speed is selected automatically.
The remote control does
not operate.  Check if the battery is discharged. Replace the battery.
 Check if the remote control sensor is blocked.
 Check if the air conditioner is placed near strong light.
The Timer is not set.  Check if you pressed the button after selecting time.
Odor is permeated in the
room during operation.  Check if you use the air conditioner in smoky area or there is a smell.
Ventilate the room or select the Fan mode for 1~2 hours.
The indoor unit indicator
flashes.  Press the button to turn on the air conditioner again.
Switch the circuit breaker off and switch on it again.
Strange sound is heard from
the air conditioner.  The sound is heard when the refrigerant gas flow is changed depending
on the use of the air conditioner.
 When you press the button, noise may be heard that the
air conditioner sense the airflow blade.
Water drops from the outdoor
unit connection part.  Water may form due to the difference of the temperature.
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