Sanyo RICE COOKER & VERSATILE COOKER ECJ-M100S - Manual (Page 12)

Check the following before requesting service.
Is the power cord plugged in properly or has a power failure occurred?
Has the cook menu button been depressed?
Was adequate water added to the Inner Pot?
Is the power cord plugged in properly or has a power failure occurred?
Was adequate water added to the Inner pot?
Was the rice stirred thoroughly after cooking?
Was the correct menu function selected?
Are there any foreign objects sticking to the exterior of the Inner Pot, Sensor,
Heating Element, or in Lid Seal?
Was too much water added to the Inner Pot?
Was the rice stirred thoroughly after cooking?
Are there any foreign objects sticking to the exterior of the Inner Pot, Sensor,
Heating Element, or in Lid Seal?
Was the correct menu function selected?
Was adequate water added to the Inner Pot?
Are there any foreign objects sticking to the exterior of the Inner Pot, Sensor,
Heating Element, or in Lid Seal?
Was the correct menu function selected?
Was rice washed thoroughly before cooking?
Is the power cord plugged in properly or has a power failure occurred?
Was too much water added to the Inner Pot?
Was the correct menu function selected?
Are there any foreign objects sticking to the exterior of the Inner Pot, Sensor,
Heating Element, or in Lid Seal?
Is the power cord plugged in properly or has a power failure occurred?
Was the rice stirred thoroughly after cooking?
Was rice washed thoroughly before cooking?
Are there any foreign objects sticking to the exterior of the Inner Pot, Sensor,
Heating Element, or in Lid Seal?
Has the rice been kept warm for over 8 hours?
Was too much water added to the Inner Pot?
Are there any foreign objects sticking to the exterior of the Inner Pot, Sensor,
Heating Element, or in Lid Seal?
Was the correct menu function selected?
Was rice washed thoroughly before cooking?
Was the correct amount of water added to the Inner Pot?
Was the correct menu function selected?
Are there any foreign objects sticking to the exterior of the Inner Pot, Sensor,
Heating Element, or in Lid Seal?
Were water droplets present on the exterior of the Inner Pot or interior of Main
Unit? Water droplets may cause noise during cooking. This is not a malfunction.
Rice does not
cook.
4, 6
6
6, 7
4, 6
6, 7
7
6, 7
4, 6, 11
6, 7
7
4, 6, 11
6, 7
6, 7
4, 6, 11
6, 7
6, 7
4, 6
6, 7
6, 7
4, 6, 11
4, 6
7
6, 7
4, 6, 11
7
6, 7
4, 6, 11
6, 7
6, 7
6, 7
6, 7
4, 6, 11
4, 6, 11
Rice is hard or
undercooked.
Rice is soft or
sticky.
Rice is scorched.
Rice cooking
takes too long.
While using the
Keep Warm
function, the rice
becomes hard,
discolored, or
develops an odor.
Water boils over
during cooking.
Steam leaks out
from around the
lid.
There is noise
during cooking.
Symptom Possible Cause Reference Page #
SPECIFICATIONS
MODEL No. ECJ-M100S
Power Source 120 V 60 Hz
Power Consumption
Cooking Capacity (uncooked)
2 – 10 cups
2 – 8 cups
2 – 10 cups
0.5 – 2.5 cups
Cooking: 650 Watts Keep Warm: 15 Wh
White Rice
Brown Rice
Sushi
Porridge
Unit Dimensions (WxHxD)” 10 13/16” x 11“ x 11”
Weight 7.3 lbs.
Cord Length Approx. 47 1/4”
Symptom Remedy
• Plug or power cord is damaged, distorted, expanded, or discolored.
• Power cord or plug is warmer than normal.
• Power cord fits loosely or loses power.
• Overheated main body produces burning odor.
The power plug blades or plug surfaces are dirty.
• Unplug the power cord and stop
using the appliance immediately.
Contact Sanyo Fisher Service
(see warranty, page 16).
Clean thoroughly.
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TROUBLESHOOTING
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Sanyo_901089:ECJ_M100 6/3/09 9:40 AM Page 12