Common macintosh problems – Samsung SCX-4828FN User Manual

Page 79

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Troubleshooting_ 79

Common Macintosh problems

CONDITION

SUGGESTED SOLUTIONS

The printer does not
print PDF file correctly.
Some parts of graphics,
text, or illustrations are
missing.

Incompatibility between the PDF file and the

Acrobat products:

Printing the PDF file as an image may solve

this problem. Turn on Print As Image from

the Acrobat printing options.

It will take longer to print when you

print a PDF file as an image.

The document has
printed, but the print job
has not disappeared
from the spooler in Mac
OS 10.3.2.

Update your Mac OS to OS 10.3.3. or

higher.

Some letters are not
displayed normally
during the Cover page
printing.

This problem is caused because Mac OS

cannot create the font during the Cover page

printing. English alphabet and numbers are

displayed normally at the Cover page.

When printing a
document in Macintosh
with Acrobat Reader 6.0
or higher, colors print
incorrectly.

The resolution setting in the printer driver

may not be matched with the one in Acrobat

Reader.

Refer to Mac OS User’s Guide that came with your computer for

further information on Mac OS error messages.

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