Additional information, Troubleshooting – Sony Muteki LBT-ZX99I User Manual

Page 34

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34

US

Troubleshooting

Should you encounter a problem with
your system, do the following:

1

Make sure the power cord and
speaker cords are connected
correctly and firmly.

2

Find your problem in the
troubleshooting checklist below and
take the indicated corrective action.

If the problem persists after doing all of
the above, consult your nearest Sony
dealer.

Note that if service personnel changes
some parts during repair, these parts may
be retained.

General

The display starts flashing as soon as
you plug in the power cord even
though you have not turned on the
system.

• The demonstration mode started. Press

"/1

(page 13).

The clock or timer setting is canceled.

• The power cord is disconnected or a

power failure occurred. Redo “Setting
the clock” (page 16). If you have set the
timer, redo “Using the timer” (page 32).

“– –:– –” appears in the display.

• The clock is not set. Set the clock

(page 16).

• A power failure has occurred. Set the

clock (page 16) and timer settings
(page 32) again.

There is no sound.

• Turn VOLUME + clockwise (or press

VOLUME + repeatedly on the remote).

• The headphones are connected to the

PHONES jack.

• Check the speaker connections

(page 11).

• Check the speaker system setting

(page 25).

There is no microphone sound.

• Turn VOLUME +/– clockwise (or press

VOLUME + repeatedly on the remote)
or turn MIC LEVEL clockwise to adjust
the microphone volume.

• Make sure the microphone is connected

to the MIC 1 or MIC 2 jack correctly.

Additional Information

When the "/1 indicator flashes

Immediately unplug the power cord
and check the following items.
• Are the + and – speaker cords short-

circuited?

• Are you using the supplied

speakers?

• Is anything blocking the ventilation

holes on the rear of the unit?

After checking the above items and
fixing any problems, plug in the power
cord again and turn on the system. If
the "/1 indicator still flashes, or if the
cause of the problem can not be found
even after checking all the above
items, consult your nearest Sony
dealer.

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