Siemens NO NAME HE2425 - Manual (Page 43)

English 41
Self Help
The Cooktop
Use these suggestions before calling for service to avoid service charges.
The Oven
Service
Table 11: Cooktop Troubleshooting Chart
Cooktop Problem Possible Causes and Suggested Solutions
Element cycles more than
usual Pan base is warped and not making full contact with heating surface.
Base diameter of pan is too small for the size of the element.
Pan ingredients have boiled dry.
Material of pan is a poor heat conductor; heat transfers too slowly
A slight odor is noticeable
when an element is turned on This is normal with new cooktops and will disappear after several uses
Cooktop controls will not turn
on Range is not receiving power. Check the power source to see if a fuse has blown or if
the circuit breaker tripped. Check cord to see if it is inserted completely into outlet.
Cooktop panel is locked. Press and hold PANEL LOCK until indicator light turns off.
Scraper is not working prop-
erly. The scraper blade is dull. The scraper is packaged with single-edge, stainless steel
blades. Replace with a standard single-edge blade.
Cooking results are not what
was expected. The cooktop is not level. Adjust leveling legs on bottom of range.
Cooking pan is not the appropriate size or type. See “Cookware Selection Guide”.
Element cycles on the highest
setting This is normal. The temperature limiter operates automatically to protect the glass
ceramic surface from extreme high temperature damage.
Water takes too long to boil Time to boil can vary greatly depending on environmental conditions. See “Boiling
Water” on page 25 for tips to decrease time to boil.
White cooktop appears to
have a green tint The white cooktop may have a green tint while cooling down. This is normal. The cook-
top will return to its original color when the glass has cooled.
Table 12: Oven Troubleshooting Chart
Oven Problem
Possible Causes and
Suggested Solutions
The oven mode or temperature selected
or the numbers selected do not appear in
the display The knob was turned too rapidly. Turn knob slower until correct wording or
temperature appears. Review manual instructions when setting clock,
timer, or Self-Clean.
Oven door is locked and will not release,
even after cooling Turn the oven off at the circuit breaker and wait 5 minutes. Turn breaker
back on. The oven should reset itself and will be operable.
Oven is not heating Check circuit breaker or fuse box to your house. Make sure there is proper
electrical power to the oven. Be sure oven temperature has been selected.
Oven is not cooking evenly Adjust oven calibration if necessary (see “Change the Oven Temperature
Offset” on page 14). Refer to cooking charts for recommended rack posi-
tion.