Siemens NO NAME HE2425 - Manual (Page 45)

Service
English 43
Warranty
What this Warranty Cov-
ers & Who it Applies to:
The limited warranty provided by BSH Home Appliances (“Siemens”) in this State-
ment of Limited Product Warranty applies only to the Siemens freestanding and
slide-in range, ("Product") sold to you, the first using purchaser, provided that the
Product was purchased: (1) for your normal, household (non-commercial) use,
and has in fact at all times only been used for normal household purposes; (2)
new at retail (not a display, "as is", or previously returned model), and not for
resale, or commercial use; and (3) within the United States or Canada, and has at
all times remained within the country of original purchase. The warranties stated
herein apply only to the first purchaser of the Product and are not transferable.
Please make sure to return your registration card; while not necessary to effectu-
ate warranty coverage, it is the best way for Siemens to notify you in the unlikely
event of a safety notice or product recall.
How Long the Warranty Lasts: Siemens warrants that the Product is free from defects in materials and workman-
ship for a period of three hundred sixty-five days (365) days from the date of pur-
chase. The foregoing timeline begins to run upon the date of purchase, and shall
not be stalled, tolled, extended, or suspended, for any reason whatsoever.
Repair/Replace as Your Exclusive
Remedy:
During this warranty period, Siemens or one of its authorized service providers will
repair your Product without charge to you (subject to certain limitations stated
herein) if your Product proves to have been manufactured with a defect in materi-
als or workmanship. If reasonable attempts to repair the Product have been
made without success, then Siemens will replace your Product (upgraded models
may be available to you, in Siemens’ sole discretion, for an additional charge). All
removed parts and components shall become the property of Siemens at its sole
option. All replaced and/or repaired parts shall assume the identity of the original
part for purposes of this warranty and this warranty shall not be extended with
respect to such parts. Siemens’ sole liability and responsibility hereunder is to
repair manufacturer-defective Product only, using a Siemens -authorized service
provider during normal business hours. For safety and property damage con-
cerns, Siemens highly recommends that you do not attempt to repair the Product
yourself, or use an un-authorized servicer; Siemens will have no responsibility or
liability for repairs or work performed by a non-authorized servicer. If you choose
to have someone other than an authorized service provider work on your Product,
THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID. Autho-
rized service providers are those persons or companies that have been specially
trained on Siemens products, and who possess, in Siemens’ opinion, a superior
reputation for customer service and technical ability (note that they are indepen-
dent entities and are not agents, partners, affiliates or representatives of Sie-
mens). Notwithstanding the foregoing, Siemens will not incur any liability, or have
responsibility, for the Product if it is located in a remote area (more than 100 miles
from an authorized service provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or environment; in any such
event, if you request, Siemens would still pay for labor and parts and ship the
parts to the nearest authorized service provider, but you would still be fully liable
and responsible for any travel time or other special charges by the service com-
pany, assuming they agree to make the service call.
Out of Warranty Product: Siemens is under no obligation, at law or otherwise, to provide you with any con-
cessions, including repairs, pro-rates, or Product replacement, once this warranty
has expired.
Warranty Exclusions: The warranty coverage described herein excludes all defects or damage that are
not the direct fault of Siemens, including without limitation, one or more of the fol-
lowing: (1) use of the Product in anything other than its normal, customary and
intended manner (including without limitation, any form of commercial use, use or
storage of an indoor product outdoors, use of the Product in conjunction with air or
water-going vessels); (2) any party's willful misconduct, negligence, misuse,
abuse, accidents, neglect, improper operation, failure to maintain, improper or
negligent installation, tampering, failure to follow operating instructions, mishan-
dling, unauthorized service (including self-performed "fixing" or exploration of the
appliance's internal workings); (4) adjustment, alteration or modification of any
kind; (5) a failure to comply with any applicable state, local, city, or county electri-
cal, plumbing and/or building codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and building codes and regulations;