Internet, What should i do if my modem does not work – Sony VGC-RM1 User Manual
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Troubleshooting
Internet
What should I do if my modem does not work?
❑
Make sure the telephone cable is securely plugged into the modem port on the main unit of your computer and the wall
jack.
❑
Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone.
❑
Make sure that the telephone number the program is dialing is correct.
❑
Make sure the software you are using is compatible with your computer's modem. (All preinstalled Sony programs are
compatible.)
❑
Follow these steps to check the settings:
1
Click Start and Control Panel.
2
Click Hardware and Sound.
3
Click Phone and Modem Options.
4
On the Modems tab, check that your modem is listed.
5
On the Dialing Rules tab, check the location information is correct.