Common linux problems, Common macintosh problems, Common macintosh problems” on – Samsung ML-3050 User Manual

Page 54: Common linux problems common macintosh problems

Advertising
background image

9.14

<Troubleshooting>

Common Linux problems

Common Macintosh problems

Condition

Suggested solutions

The print doesn’t
print.

• Check if the printer driver is installed in your

system. Open Unified Driver Configurator

and switch to the Printers tab in Printers

configuration window to look at the list of

available printers. Make sure that your

machine is displayed on the list. If not,

please, invoke Add new printer wizard to set

up your device.

• Check if the printer is started. Open Printers

configuration and select your machine on

the printers list. Look at the description in

the Selected printer pane. If its status

contains “(stopped)” string, please, press

the Start button. After that normal operation

of the printer should be restored. The

"stopped" status might be activated when

some problems in printing occurred.

I encounter error

“Unable to open

MFP port device

file!” when printing

a document.

Please avoid changing print job parameters

(via LPR GUI, for example) while a print job is

in progress. Known versions of CUPS server

break the print job whenever print options are

changed and then try to restart the job from

the beginning. Since Unified Linux Driver

locks port while printing, the abrupt

termination of the driver keeps the port locked

and therefore unavailable for subsequent print

jobs. If this situation occurred, please, try to

release the port.

Condition

Suggested solutions

The printer does not

print a document from

Acrobat Reader.

You should change the Print Method

option to Print as Image when you print

from Acrobat Reader.

The document has

printed, but the print job

has not disappeared

from the spooler in Mac

OS 10.3.2.

Update your Mac OS to OS 10.3.3 or

higher.

Advertising