Samsung Digimax i5 User Manual

Page 139

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139

FAQ

Please check the following if the USB connection malfunctions.

[Case 1]

The camera power is off.

Turn the camera power on.

[Case 2]

USB Driver is not installed correctly.

Install the USB Driver correctly. Refer to page 117.

[Case 3]

The USB cable is not connected or you are using a cable with an incorrect
specification.

Use a USB cable with the correct specification.

[Case 4]

The camera is not recognized by your PC.
Sometimes, the camera may appear under [Unknown Devices] in Device
Manager.

Install the camera driver correctly.
Turn off the camera, remove the USB cable, plug in the USB cable again, and
then turn on the camera.

[Case 5]

There is an unexpected error during file transfer

Turn the camera power off and on again. Transfer the file again.

[Case 6]

How do I know my computer supports a USB Interface?

Check the USB port in your computer or keyboard.

Check the OS version. A USB Interface is available in Windows 98, 98SE, 2000,
ME .XP.

Check [Universal Serial Bus controllers] in Device Manager. Do the following to
check [Universal Serial Bus controllers].
Win 98/ME : Trace [Start

Settings

Control Panel

System

Device

Manager

Universal Serial Bus controllers].

Win 2000

: Trace [Start

Settings

Control Panel

System

Hardware

Device Manager

Universal Serial Bus controllers].

Win XP

: Trace [Start

Control Panel

Performance and Maintenance

System

Hardware

Device Manager

Universal Serial Bus

controllers].

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