Product support, Problem possible cause solution consumer services, Troubleshooting – Steamfast SF-407 User Manual

Page 13

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ENGLISH | 13

Product Support

Unit fails to heat up. Lighted On/Off

Switch

DOES NOT illuminate when

set to “ON” position.

Unit fails to heat up. Lighted On/Off

Switch

DOES illuminate when set to

“ON” position.

NOTE: Always allow sufficient

time for unit to heat up and begin

producing steam.

Excessive gurgling in Hose and

Steam Nozzle / water drips from

Steam Nozzle.

Steam output is weak or intermittent.

Unit is not plugged in.

No water in unit.

Mineral build-up in unit.

Mineral build-up in unit.

Household circuit breaker / ground

fault interrupter has tripped or blown

a fuse.
Unit is damaged or otherwise in

need of repair.

Unit is damaged or otherwise in

need of repair.

Condensation build-up inside of

Hose.

Water level in Water Reservoir is

running low.

Plug power cord into electrical outlet.

Refer to

Mineral Build-up section on

Page 12 for cleaning procedure.

Refer to

Mineral Build-up section on

Page 12 for cleaning procedure.

Reset circuit breaker / ground fault

interrupter, or replace fuse. For

assistance, contact a licensed electrician.
Immediately cease usage and unplug.

Contact Consumer Service for

assistance (see below for details).

Immediately cease usage and unplug.

Contact Consumer Service for

assistance (see below for details).
Some gurgling is a natural effect of

the steaming process. For excessive

gurgling or dripping water, point Steam

Nozzle downward and shake thoroughly

to remove excess water droplets.
Refer to

Filling With Water procedure

on Page 9 to refill unit with water.

Refer to

Filling With Water procedure

on Page 9 to fill unit with water.

PROBLEM

POSSIBLE CAUSE

SOLUTION

CONSUMER SERVICES

For problems with your Everyday Fabric Steamer, please refer to the troubleshooting guide

located above. Additional inquiries should be directed to our consumer support services through

our Web site,

www.steamfast.com.

If you do not have internet access, you may also contact our Consumer Service Department by

telephone, at

1-800-711-6617.

NOTE: In order for our Consumer Service representatives to help you as quickly and

efficiently as possible, please have the following information ready before calling:

• Purchase information (where and when you purchased this product)

• Copy of purchase receipt / proof of purchase

• Product serial number (located near electrical specification label on bottom of unit)

• Date code (4-digit number located on electrical specification label on bottom of unit)

For information regarding your 1 year limited warranty, refer to Page 15 of this manual.

TROUBLESHOOTING

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