Sonos ZonePlayer S5 - Manual (Page 31)

Sonos ZonePlayer S5 21
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3. Check the wiring
Check the link/activity lights on both the router and the Sonos component. The link
lights should be lit solid and the activity lights should be blinking.
• If the link lights are not lit, try connecting to a different port on your router.
• If the link lights still do not light, try connecting a different Ethernet cable.
The Controller is acting sluggish, or all zones aren’t visible
You are probably experiencing wireless interference. Change the wireless channel your
Sonos system is operating on by following the steps below. If this does not resolve the
problem, please contact the Sonos Customer Support team and we’ll be glad to help.
Change the wireless channel your Sonos system is operating on.
• Using the Sonos Controller for PC: From the File menu, select Preferences.
Click the Advanced tab, and select another wireless channel from the Wireless
Channel list.
• Using the Sonos Controller for Mac: From the Sonos menu, select
Preferences. Click the Advanced tab, and select another wireless channel from
the Wireless Channel list.
• Using the Sonos Controller 200: Touch Music Menu→Settings→Advanced
Settings. Touch Wireless Channel and then choose another wireless
channel from the list.