Caller id operation (cont.), Troubleshooting – Southwestern Bell FF2128AT User Manual

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CALLER ID OPERATION (CONT.)

Caller ID Erase
To Erase a Single Call

1. Press the “▲” or “▼” button to

review the Caller ID records you
received.
2. Press DEL button to erase the call
displayed; the display will show “ERASE
?” on the bottom line.

3. Press DEL button again; the Caller ID
will be erased and the display will show
the next message.
NOTE:
If the current message displayed is the
last message, then the display will return
to standby mode.

To Erase All Calls

1. Press the “▲” or “▼” button to

review the Caller ID records received
before erasing all calls.
2. While the display is in standby mode,
press and hold the DEL button for 2
seconds. The display will show “ERASE
ALL ?” on the bottom line.
3. Press the DEL button; all VIEWED
calls will be erased.

NOTE:
1. If there are messages that have not
been reviewed, the “Erase All Calls”
function cannot be performed.
2. VIP calls will not be erased when you
erase all calls.

VIP Calls

The FF2128 allows you to create VIP call
records. When a VIP call is received, 4
beeps will sound between rings, to alert
you this is a VIP call.

To Create a VIP Call record :

1. Press the “▲” or “▼” button to

select the Caller ID which you want to
assign a VIP ringer.
2. Press and hold the CALLS button for
2 seconds. The “VIP” icon is displayed.

NOTE:
4 beeps will also sound when the
incoming VIP call is a Call Waiting call.

To Remove a VIP Call :

1. Press the “▲” or “▼” to select the

call you have marked “VIP”.
2. Press and hold the CALLS button for
2 seconds. The “VIP” icon will disappear.

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TROUBLESHOOTING

If your FF2128 is not performing to your expectations, please try these simple steps :

Problem

“Charging” won’t show on
when handset is placed in
base unit.

No dial tone.

Can’t make outgoing calls.

Handset doesn’t ring.

Suggestion

• Make sure the AC Adapter is plugged into

the base unit and wall outlet.

• Make sure the wall outlet is functioning.
• Make sure the handset is properly seated in

the base unit.

• Make sure the rechargeable battery pack is

properly placed in the handset.

• Make sure that the charging contacts on

the handset and on the base unit are clean.

• Charge the handset for 10 hours before

initial use.

• Place the handset back into cradle for 5

seconds.

• Make sure the handset is fully charged.

The base display should show “CHARGING”
when the handset is in the cradle.

• Make sure the Tone/Pulse switch is set to

the correct setting. If set to the Tone mode,
switch to Pulse. You may have pulse dialing
service.

• Make sure the Ringer On/Off switch on the

side of the handset is set to the “On”
position.

• Rechargeable battery pack may be weak or

not fully charged. Charge the battery pack
for 4-5 hours.

• Make sure the base antenna is in the

upright position.

• The handset may be too far away from the

base unit.

• Make sure the AC adaptor is plugged into

the base unit and wall outlet.

• Make sure the wall outlet is functioning.
• There may be too many telephones

installed on the same line. Contact your
local telephone company to determine the
maximum number of extensions for your
calling area.

• Place the handset back into cradle for 5

seconds.

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