Sony VAIO VGN-SZ600 User Manual

Page 162

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Troubleshooting

What should I do if my computer or software stops responding?

❑ If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application

window.

❑ If the Alt+F4 keys do not work, click Start, Turn Off Computer, and then Turn Off.
❑ If your computer does not turn off, press the Ctrl+Alt+Delete keys and select Turn Off from the Shut Down menu.

!

Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.

❑ If your computer still does not turn off, press and hold the power button until the computer turns off.
❑ Remove the AC adapter and battery pack.
❑ Try reinstalling the software.
❑ Contact the software publisher or designated provider for technical support.

Why doesn't my computer enter Standby or Hibernate mode?

Your computer may become unstable if the operating mode is changed before the computer completely enters Standby or
Hibernate mode.

To restore your computer to normal operating stability

1

Close all open programs.

2

Click Start, Turn Off Computer, and then Restart.

3

If your computer does not restart, press the Ctrl+Alt+Delete keys and select Restart from the Shut Down menu.

4

If this procedure does not work, press and hold the power button until the computer turns off.

!

Turning off your computer with the power button may cause loss of unsaved data.

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