SATO CX400 - Manual (Page 13)

CX400 User Guide
PN 9001107 Rev. A Page 11
Selecting the Label Sensor Type
CX400 printers can use Eye-mark, gap or notch label sensing. The
sensing method used by the printer must match to the media being
used. If you are using label printing software, it should provide a
mean to set up these parameters. See your software documentation for
details. If you are writing your own software or controlling the printer
using direct commands, you must use printer commands to set up the
printer mode and sensing method. Refer to the programming informa-
tion provided in the Program.pdf file for further information.
Note
The Program.pdf file is in Adobe Acrobat format. To view it,
you must install Adobe Acrobat Reader which is included on
the CD-ROM in the AcroRead directly.
Sensor Calibration
The CX400 uses a single sensor element for both direct thermal (with-
out a ribbon) and thermal transfer (with a ribbon) printing. The
method of printing can be selected by using configuration settings in
the software program or by sending the command directly to the
printer (Please refer to the Programming Guide). The mode of opera-
tion can be determined by running a Self Test Label.
A CX400 unit is calibrated at the factory for use with SATO standard
ribbon and media. Other ribbon/media combinations may or may not
index properly with these settings. If you are experiencing difficulty
with label indexing and are not using SATO labels and/or ribbon, it
may be necessary to recalibrate the unit for your particular ribbon/
media. This can be done by selecting the Calibration buttons provided
in the Label Gallery Free software or the Windows Printer Driver. If
you are not using either of these, you will have to send the calibration
command directly to the printer. See the Programming Guide for
instructions on using the Sensor Calibration command.
Important!
The ribbon must be installed in the printer when calibrating
in the thermal transfer mode.