Appendix b: troubleshooting – Sakar 90379 User Manual

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Image Resolution: 2048 x 1536 Pixels (QXGA)
1600 x 1200 Pixels (UXGA)

640 x 480 Pixels (VGA)

Memory Device: Internal built-in 16MB (SDRAM)

External Memory Card Slot.

LCD Monitor: 1.1 Inch CSTN

Appendix B: Troubleshooting


Q: I have take photos, but my computer says "No photos in camera." What do I do?

First, ensure that you have taken photos with your camera. Press the shutter button a few times to take some
sample photos and try again. If you still get a no photos error, this indicates that the driver is not installed (or not
installed correctly) or you may not meet the minimum system requirements. Reinstall the driver.

System Requirements:

First, ensure that you have at least a Pentium II 300 MHz, AMD Athlon 300 MHz, or a Celeron 400 MHz or
higher as well as at least 64 MB of RAM. Please note that the older AMD K6 processors will not work. More
information about determining your computer's specifications can be found in the General Computer Information
section. If you have determined that you have pictures in your camera and you meet the system requirements,
follow the steps below to reinstall the software.

Software Re-installation

1. First install the software and drivers. Click on Start, Settings, Control Panel and Add/Remove programs.
There are two programs you will need to remove – PhoTags Express and your VGA Dual Camera. After
removing these programs, restart your computer. If your camera is connected, disconnect it.

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