Warranty and service – Samsung C21RJAN User Manual

Page 23

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21

EN

Warranty and Service

FAQs and troubleshooting

A fault may result from a minor error that you can correct yourself with the help of the following

instructions Do not attempt any further repairs if the following instructions do not help in each

specific case.

Warning: Repairs to the appliance are to be performed only by a qualified service

technician Improperly effected repairs may result in considerable risk to the user If

your appliance needs repair, please contact your customer service centre

What should I do if the cooking zones are not functioning?

Check for the following possibilities:
The fuse in the house wiring (fuse box) is intact If the fuses trip a number of times, call an

authorised electrician

The appliance is properly switched on

The control indicators in the control panel are illuminated

The cooking zone is switched on

The cooking zones are set at the desired heat settings

What should I do if the cooking zones will not switch on?

Check for the following possibilities:
A period of more than 10 seconds has elapsed between when the On / Off button was

actuated and the desired cooking zone switches on (see the section “Switching the

appliance on”)

The control panel is partially covered by a damp cloth or liquid

What should I do if the display except for the residual warmth indicator

suddenly disappears?

This could be a result of one of two possibilities:
The On / Off sensor was accidentally actuated

The control panel is partially covered by a damp cloth or liquid

What should I do if, after the cooking zones have been switched off, residual

warmth is not indicated in the display?

Check for the following possibility:
The cooking zone was only briefly used and therefore did not become hot enough. If the

cooking zone is hot, please call the customer service centre

What should I do if the cooking zone will not switch on or off?

This could be due to one of the following possibilities:
The control panel is partially covered by a damp cloth or liquid

The child safety lock is on

What should I do if the

display is illuminated?

Check for the following:
The control panel is partially covered by a damp cloth or liquid To reset, press the “On /

Off” control sensor

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2008-10-07 5:01:21

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