Section 12: warranty information – Samsung Focus i917R User Manual

Page 111

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Warranty Information 105

Section 12: Warranty Information

What is Covered and For How Long?

SAMSUNG Electronics Canada Inc. ("SAMSUNG") warrants to the

original purchaser ("Purchaser") that SAMSUNG's phones and

accessories ("Products") are free from defects in material and

workmanship under normal use and service for the period

commencing upon the date of purchase and continuing for the

following specified period of time after that date:

What is Not Covered? This Limited Warranty is conditioned upon

proper use of Product by Purchaser. This Limited Warranty does not

cover: (a) defects or damage resulting from accident, misuse,

abuse, neglect, unusual physical, electrical or electromechanical

stress, or modification of any part of Product, including antenna, or

cosmetic damage; (b) equipment that has the serial number

removed or made illegible; (c) any plastic surfaces or other

externally exposed parts that are scratched or damaged due to

normal use; (d) malfunctions resulting from the use of Product in

conjunction with accessories, products, or ancillary/peripheral

equipment not furnished or approved by SAMSUNG; (e) defects or

damage from improper testing, operation, maintenance, installation,

or adjustment; (f) installation, maintenance, and service of Product;

or (g) Product used or purchased outside Canada.
This Limited Warranty covers batteries only if battery capacity falls

below 80% of rated capacity or the battery leaks, and this Limited

Warranty does not cover any battery if: (i) the battery has been

charged by a battery charger not specified or approved by

SAMSUNG for charging the battery; (ii) any of the seals on the

battery are broken or show evidence of tampering; or (iii) the battery

has been used in equipment other than the SAMSUNG phone for

which it is specified.
What are SAMSUNG's Obligations? During the applicable warranty

period, SAMSUNG will repair or replace, at SAMSUNG's sole

option, without charge to Purchaser, any defective component part

of Product. To obtain service under this Limited Warranty, Purchaser

must return Product to an authorized phone service facility in an

adequate container for shipping, accompanied by Purchaser's sales

receipt or comparable substitute proof of sale showing the date of

purchase, the serial number of Product and the sellers' name and

address. To obtain assistance on where to deliver the Product, call

Samsung Customer Care at 1-800-Samsung. Upon receipt,

SAMSUNG will promptly repair or replace the defective Product.

SAMSUNG may, at SAMSUNG's sole option, use rebuilt,

Phone

1 Year

Batteries

1 Year

Leather Case

90 Days

Holster

90 Days

Other Phone Accessories 1 Year

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