Reference, Orange care terms and conditions – Samsung E800 User Manual

Page 82

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purchase Orange Care by calling

450

from their Orange

phone or

07973 100 450

from any other phone.

2 insurance

terms

2.1

Orange Personal Communications Services Limited (Orange)

is monitored by HSBC Insurance Brokers Limited which is

a member of the General Insurance Standards Council.

2.2 Orange is authorised by the insurer to collect premiums,

to accept or decline claims, to arrange repairs and issue

replacement phones on behalf of the insurer. For the

purposes of this Insurance “phone" means handset,

standard battery, SIM card and charger, originally

supplied as part of the standard package.

2.3 The Insurance is arranged with an authorised insurer

whose details are available upon request to HSBC

Insurance Brokers Limited, Quay West, Trafford Wharf

Road, Manchester, M17 1PL.

2.4 The following paragraphs describe the conditions and

cover provided under the terms of this Insurance which

forms part of a master policy arranged by HSBC

Insurance Brokers Limited on behalf of Orange. This

Insurance is subject to the terms and conditions of the

master policy, a copy of which can be obtained from

HSBC Insurance Brokers Limited. Requests should be

made in writing, stating your Orange phone number.

reference

163

Orange useful booklets

If you would like to receive a free booklet containing useful

information on an Orange product or service call Orange

Customer services on

07973 973 150

or, if you are a pay as

you go customer,

450

from your Orange phone.

Orange Care terms and conditions

1

interpretation

1.1 In these terms and conditions Insurance refers to the

provisions of clause 3 and Warranty to the provisions of

clause 7, together Insurance and Warranty are referred

to as Orange Care.

1.2 Orange Care is subject at all times to the provisions of

these terms and conditions and does not apply and

cannot be purchased in relation to any second line

activated on your Orange phone. (Orange Care only

applies to approved and Orange branded phones).

1.3 To check whether your chosen service plan includes

Orange Care or requires Orange Care to be purchased

as an optional extra please call

150

from your Orange

pay monthly phone or

07973 100 150

from any other

phone. Small Business customers should call

345

from

their Orange phone or

07973 100 345

from any other

phone and Business Solutions customers should call

158

from their Orange phone or

07973 100 158

from

any other phone. Pay as you go customers can

reference

162

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