Reference – Samsung E800 User Manual

Page 88

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do not give notice within one month of notification of any

changes you will be taken to have accepted the changes.

10 term and payments – pay as you go Service Plan

10.1 When you are connected to a pay as you go service

plan which requires Orange Care to be purchased as

an optional extra the premium must be paid in

advance.

10.2 The policy only applies to approved and branded

Orange pay as you go phones and may be purchased

for any phone within the current pay as you go range. If

you pay by credit card or debit card the policy will come

into force 24 hours after your call to request cover. If

you pay by cheque then the policy will come into force

within 24 hours of clearance of your cheque. The

Insurance and warranty within the policy will each have

a term of 12 months. Your confirmation of Insurance

cover will be sent to you within 30 working days after

the end of the month in which cover becomes effective.

10.3 You may request that the policy is terminated at any

time during the 12 month period in which event Orange

will refund to you a pro rata proportion of the premium

for the balance of each complete month remaining of

that period unless you have already made a claim on

the policy in which event no refund will be due.

reference

175

reference

174

made under Orange Care with the exception of those set

out in clause 9.6.1.

9.6.1 The administration fee will not be payable in

respect of a claim for defective material or

workmanship of a new phone (including standard

battery and charging unit but excluding

reconditioned and/or second hand phones) where

the defective material or workmanship has been

brought to Orange’s attention within 6 months of

the date of purchase of the phone.

9.6.2 For the avoidance of doubt the administration fee is

not refundable.

9.7

You may terminate Orange Care on or after the minimum

term by giving not less than 10 days notice before a bill

date. As a concession, if you are also terminating your

Orange account then you may terminate Orange Care

within the minimum term and it will not be necessary for

the notice to expire on your bill date but in such event

you will not be entitled to a refund of any premiums paid.

9.8

Orange will negotiate renewals of the Insurance policy on

your behalf and may change Insurer. The Insurer and

Orange may vary the terms of the policy from time to

time but will give you 90 days notice of any such

changes. If your rights under the policy are restricted or

removed you may terminate Orange Care on giving not

less than 10 days notice ending on an invoice date. If you

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