Sony DPP-FP35 - Manual (Page 35)

35 GB
Troubleshooting
Symptom
An error is
displayed with
the digital
camera and you
cannot make
printing.
You cannot make
a DPOF printing.
Symptom
You lost the
supplied CD-
ROM and want
to obtain a new
one.
The printer
driver cannot be
installed.
Check
• Are you sure that you have
followed the installation
procedures correctly?
• Is another application
program running?
• Did you specify the CD-
ROM as the installation CD-
ROM correctly?
• Is the USB driver installed?
Connecting with a computer
Cause/Solutions
c Please download the printer driver from
the Customer support home page
(
.page 46). Or contact your Sony
dealer.
c Follow the procedures in the operating
instructions to install the driver
(
.page 20). If an error occurs, restart
your computer and do the installation
procedures again.
c Exit all applications and then install the
driver again.
c Double-click My Computer, and then the
CD-ROM icon in the open window.
Follow the procedures in the operating
instructions to install the driver.
c The USB driver may not be installed
properly. Follow the operating
instructions to install the USB driver
again.
Check
• Are you using the identical
type of print paper and
print cartridge?
Cause/Solutions
c Insert the print paper whose type is
identical with the print cartridge loaded.
To change the type of the print cartridge,
postpone printing, replace print
cartridges, and then resume printing.
c Some types of digital cameras do not
support DPOF printing. Use another
method for printing.