SpectraLink 6020 - Manual (Page 17)

SpectraLink Corporation Configuration and Administration
Link 6020 Wireless Telephone
5.3 Error Information
The Error info tab provides a utility to assist the SpectraLink Customer Service team
to troubleshoot handset errors. When directed by Customer Service, this utility
enables you to save any errors as a file which can then be sent to SpectraLink for
handling.
Use the
Browse button to establish the path and then enter the filename. Future
saves will point to this same location as the default so that the same file may be
overwritten if desired. The File time window displays the modification timestamp of
the file in the Save…as window.
Save the file by clicking the Get file button. The file will be copied from the handset
to the location. The Read / Write indicators will reflect the action as it occurs. File
transfer progress is shown by a progress indicator above the prompt line.
This sample screen shows a new file being created in an existing folder.
5.4 Software Updates
The Firmware tab allows you to update the software in the handset by copying it
from a location on your computer to the handset memory.
Download the software update from the SpectraLink website at
http://www.spectralink.com/ softwareUpdates .
Extract the pt28c.bin file from the zip to a folder set up for this purpose.
Use the Browse button to locate the software file. The File time window displays the
modification timestamp of the file in the Firmware file window. The file version and
handset version will also display for comparison. Verify that the information
indicates that the correct file will be downloaded and then click the Update button.
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