Samsung iDCS 16 - Manual (Page 7)

TRANSFERRING CALLS
Transfer is used to send any call to another extension in one of two ways.
You can perform a screened transfer by informing the other extension who
is calling or you can perform a blind transfer without notification.
• While you are speaking on a call, hookflash to receive transfer dial
tone and then dial an extension number. Your call is automatically put
on transfer hold.
• Hang up when you hear ringing—OR—wait for the party to answer
and advise the party of the call and then hang up. If the transfer is
refused, you will be reconnected to the outside line when the station
hangs up or you can hookflash to return to the outside party.
NOTE: After the inside party answers, you may alternate back and forth be-
tween the parties by hookflashing.
TRANSFER WITH CAMP-ON
When you are transferring a call to another station and it is busy, you may
camp the call on to this station:
• While you are speaking on a call, hookflash to receive transfer dial
tone and then dial an extension number. Your call is automatically put
on transfer hold.
• Hang up when you hear a busy signal. The called party will be alert-
ed that a call is waiting.
TRANSFER RECALL
All calls that you have transferred (screened, unscreened and camped-on)
will automatically recall to your station if they are not answered in a pre-pro-
grammed period of time.
CALL WAITING
If an outside call has been camped-on to your phone or another station is
camped-on to you:
• You will receive camp-on tone indicating another call is waiting.
• Hookflash and then dial 11 to put the first call on hold.
• Hang up and the waiting call will ring.
• Lift the handset to answer.
• Complete this call by transferring it or hanging up.
• Lift the handset and then dial 11 to return to your first call.
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SETTING UP A CONFERENCE
You may conference five parties (you and four other parties) in any combi-
nation of outside lines and internal stations in any order.
• While you are engaged in a conversation, hookflash, receive transfer
tone and dial 46. You will receive conference tone.
• Make another call, either intercom or outside.
• After the called party answers, hookflash and receive conference tone.
• Make another call—OR—hookflash to join all parties.
• Repeat as necessary.
To drop a party from your conference call:
• Hookflash, receive confirmation tone and dial the extension or line
number that is to be dropped.
• Receive conference tone and dial 46 to rejoin the other parties.
NOTES: To leave the conference, hang up. Control will be passed to the first
internal station that was added. If there are no internal stations and you wish
to leave outside lines connected together in a trunk to trunk conference, fol-
low the instructions to drop a party and use your extension number. When
the parties on the outside lines hang up, the lines will release automatically,
proceding disconnect supervision is supplied by the telephone company.
FORWARDING YOUR CALLS
You may forward your calls to other stations or groups of stations. When they
are programmed, Forward All Calls will have priority over Forward Busy and
Forward No Answer conditions.
To clear all call forward conditions set at your station, lift the handset and dial
600.
NOTE: It is not necessary to clear call forwarding to change your selection;
simply enter a new forward command.
FORWARD ALL CALLS
To forward all of your calls to another station:
• Lift the handset and dial 601 plus the extension or group number.
• Receive confirmation tone and hang up.
To cancel Forward All Calls, lift the handset and dial 600—OR—dial another
forward code, e.g., 604.
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