Seagate CHEETAH 9 ST19101N/W/WC/WD/DC User Manual
Page 15
Cheetah 9 Installation Guide, Rev. B
13
Direct-support services
Seagate technical support
For one-on-one help, you can talk to a technical support special-
ist during local business hours. Before calling, note your system
configuration and drive model number (ST
xxxx
).
SeaTDD™ 408-944-9121
Using a telecommunications device for the deaf (TDD), you can
send questions or comments 24 hours daily and exchange mes-
sages with a technical support specialist between 6:00
A
.
M
.
to
11:15
A
.
M
. and 12:30
P
.
M
. to 5:00
P
.
M
.
(Pacific time) Monday
through Friday.
Location
Phone number
Australia
61-2-9725-3366 (9:00
A
.
M
.
to 5:00
P
.
M
.
, M–F)
England
44-1628-894083 (10:00
A
.
M
.
to 1:00
P
.
M
.
,
2:00
P
.
M
.
to 5:00
P
.
M
.
, M–F)
France
33 1-41 86 10 86 (9:30
A
.
M
.
to 12:30
P
.
M
.
,
2:00
P
.
M
.
to 5:00
P
.
M
.
, M–F)
Germany
Disc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30
A
.
M
.
to 12:30
P
.
M
.
, 2:00
P
.
M
.
to 4:00
P
.
M
.
,
M–F)
Hong Kong
852-2368 9918
Korea
82-2-556-8241
Singapore
65-488-7584 (9:00
A
.
M
.
to 12:00
P
.
M
.
, 2:00
P
.
M
.
to 5:00
P
.
M
.
, M–F)
Taiwan
886-2-514-2237
USA
Please dial 1-800-SEAGATE or 408-456-4496 for
the specific product telephone number.
(6:00
A
.
M
.
to 11:15
A
.
M
.
, 12:30
P
.
M
.
to 5:00
P
.
M
.
,
Pacific time, M–F)