Philips Saeco Venus XXCX - Manual (Page 18)

Limited Warranty
This warranty covers all defects in workmanship or materials in the mechanical and electrical parts, arising under
normal usage and care, in this Saeco USA product for a period of 1 (one) year from the date of purchase. A valid
proof-of-purchase must be provided prior to any warranty service being rendered. A valid proof of purchase is an
authorized retailer receipt specifying item, date purchased, and cost of item. An authorized retailer gift receipt
with date of purchase and item is also an acceptable proof-of-purchase. Product is intended for household use
only. Any commercial use voids the warranty.
Who is covered?
The original purchaser or gift recipient who can provide proof-of-purchase from an authorized Saeco USA dealer.
What is not covered?
Improper usage and care can result in damages to the product. Saeco USA is not responsible for any expense
resulting from such damage including transportation, shipping, and repairs resulting from improper usage and care.
What will be done?
During the applicable warranty period under normal household usage and care, Saeco USA will repair or replace,
at their discretion, any mechanical or electrical part which proves defective, or replace product with a comparable
model. The repaired or replacement product is warranted for one year from the original date of purchase or 90
days, whichever is greater.
How can you get service?
Call 1-800-933-7876 to request service. A Return Authorization will be issued, when necessary. All warranty
service must be performed by Saeco USA or an authorized Saeco USA Service Center or dealer. Please contact
Saeco USA for details. Repair or attempted repair by unauthorized persons voids the warranty.
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