Siemens A65 User Manual

Page 29

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©

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2003, L:\Mobil\R

65\A65_

Puma_v2\am\P

uma_faq.f

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Questions & Answers

28

VAR Langua

ge: a

m

; VAR issue

date: 041104

left page (28)

of A65_PUMA am, A31008-H5810-A40-1-4A19 (11.11.2004, 16:23)

Calls not possible.

2nd line set.

Set first line

(p. 24).

New SIM card inserted.

Check for new restrictions.

Charge limit reached.

Reset limit with PIN 2 (p. 16).

Credit used up.

Load credit.

Certain uses of the

phone not possible.

Call restrictions are set.

Barrings may be set by your service provider.

Check barrings (p. 24).

No entries possible in

Phonebook.

Phonebook is full.

Delete entries in Phonebook.

Voice mail does not

work

Call divert to the mailbox not set. Set call divert to the mailbox (p. 22).

SMS (text message)

T

flashing.

SMS memory full.

To free up capacity, delete or file messages

(SMS).

Function cannot be

set.

Not supported by service provider

or registration required.

Contact your service provider.

Memory problems for,

e.g. messages, ring

tones, pictures.

Phone memory full.

Delete files in the applicable areas and un-

needed T9 dictionaries.

No WAP access, no

download possible.

Profile not activated, profile set-

tings wrong/incomplete.

Activate WAP profile (p. 20), set (p. 20). If nec-

essary ask your service provider.

Message cannot be

sent.

Service provider does not support

this service.

Check with your service provider.

Phone number of the service cen-

tre is not set or is wrong.

Set service centre (p. 19).

SIM card contract does not sup-

port this service.

Contact your service provider.

Service centre too busy.

Repeat message.

Recipient does not have a com-

patible phone.

Check.

EMS pictures and

sounds not displayed

at destination phone.

Recipient's phone does not sup-

port EMS standard.

No Internet access

possible.

Wrong WAP profile set or settings

wrong, incomplete.

Check settings, speak to service provider if

necessary.

PIN error/

PIN2 error.

Three wrong entries.

Enter the PUK (MASTER PIN) supplied with

the SIM card according to the instructions. If

the PUK (MASTER PIN) has been lost, please

contact your service provider.

Question

Possible causes

Possible solution

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